The first wallet model did not meet my needs. I called Andar, yes, they answered the phone and decided the Diplomat would be a better fit. She promptly mailed the Diplomat and a shipping label to return the other wallet. Here's the kicker...the other day I received two items in the mail that I forgot to remove from the exchanged wallet. I'm very pleased with the Diplomat and the Marshal iPhone 12 Pro Max phone case. I'm an executive at an e-commerce company and we too offer this same level of service that keeps customers coming back. BRAVO Andar for a wonderful shopping experience!
Thank you for sharing your experience with us! We try to make every process as easy as possible for our customers. Thank you Jeff for the amazing support!